Privacy Policy

1. Introduction

GrandBridge Commerce Ltd., based in Freeport, Grand Bahama, The Bahamas, operates an online ordering platform for local retailers. This Privacy Policy explains how we collect, use, and protect information when stores and customers use our platform.

2. Information We Collect

From Store Owners

• Business name and contact details
• Email address and phone number
• Billing and subscription information
• Product and inventory data uploaded to the platform

From Customers Ordering Online

• Name
• Phone number
• Email address, if provided
• Order details
• Pickup or delivery preferences

We do not store customer credit card numbers on our servers. Payment processing is handled by secure third party payment providers.

3. How We Use Information

We use collected information to:

• Provide and maintain the platform
• Process and display customer orders
• Improve platform performance
• Communicate service updates
• Provide customer and technical support

We do not sell personal information to third parties.

4. Data Storage and Security

We use secure hosting providers with encrypted connections (HTTPS). Access to store and customer data is limited to authorized personnel. Reasonable administrative, technical, and physical safeguards are implemented to protect information.

5. Data Retention

Store data is retained while an account remains active. Customer order data may be retained for operational, reporting, and compliance purposes.

6. Third Party Services

We may use third party services for payment processing, analytics, and cloud hosting. These providers process data in accordance with their own privacy policies.

7. Your Rights

Store owners may request access to, correction of, or deletion of their account data. Customers should contact the store directly regarding order information.

8. Contact

For privacy questions or data requests, contact:
GrandBridge Commerce Ltd.
Email: contact@grandbridge.com
Freeport, Grand Bahama, The Bahamas